#

I found Right Way online & gave them a shot because of their stellar reviews & I'm SO glad I did. Rick is fantastic to deal with, very knowledgeable and doesn't pull any punches, and he's always good for a laugh. Diagnostics are quick and thorough and repairs are done promptly. This is absolutely my go-to repair shop now, I would recommend to everybody 😊


β€” Facebook User Review

found this dealership in a Google search and am extremely satisfied with my experience, all of my expectations were exceeded! I had been going to my Cadillac dealership previously for repairs and was upset with the extremely high costs and the subpar level of customer service and car repairs. Immediately upon calling Right Way Auto I knew I was in good hands. Rick answered all of my questions and was very informative and accommodating. I had several issues that needed diagnosis and repair on the car and Rick was able to quote me far below what the dealership had quoted. Not only did they do the repairs at an extremely reasonable rate but provided a few extra complementary services on my car which was such a great surprise. I have been driving my newly repaired Cadillac for a few weeks now and it has never sounded better or felt safer! I have found my dealership for life and will continue to recommend them to my friends and family. Lastly, I was very impressed with the precautions they are taking to ensure the safety of their customers against covid 19, I felt very safe going into their spotless and clean office as well as the vigorous sanitizing I observed while dropping off and picking up my vehicle. I can't rave about this dealership enough!



β€” Facebook User Review

I feel very fortunate to have discovered Right way auto repair and sales.They are very trustworthy and the prices are incredibly honest (no hidden charges )

As a tradeperson I appreciate tradespeople that are ethical

They are really good at fitting in emergencies and having the needed parts.The best mechanics I have experienced.

The used car I bought off them has been very reliable and issue free.

Thank you Right Way Auto service and sales


β€” Facebook User Review

When I had my car in for regular service Rick at the service desk suggested I consider ordering the Aquapel Windsheild Treatment for my front windshield because I do a lot of highway driving. I ordered the shield protection and I can't say enough to recommend it to anyone who does a lot of highway driving. It makes the water and dirt just run right off the windshield making it clean and using a lot less windshield washer fluid. When driving in heavy rain most of the rain just runs right off the windshield without having to run your wipers on high speed. I highly recommend it to anyone


β€” Facebook User Review

I brought my car into Right Way Auto Repair to get a check up and winter tires. Since I travel a lot I wanted to be as safe as possible and at the same time not burn a hole in my wallet. Rick was incredibly knowledgeable and helped me pick the best winter tires for my needs and budget. He explained the differences between the tires and printed off several sheets of options that he patiently reviewed with me. To boot, Right Way had a promotion and I received free storage for the season! I was also impressed that the repair shop had all my information on file including what work was previously done. Before I left, Rick and I made a plan of the work I will need to do in the spring when I swap out tires again. Thank you Right Way Auto Repair!


β€” Facebook User Review

I would like to recommend this place as a business you can REALLY TRUST!!! Thank you guys for your hard work!


β€” Facebook User Review

I can’t say enough about Right Way Auto Repair. I am from Sarnia. 2 1/2 hours away and have been staying with my son in the hospital since Dec 7. My vehicle broke down a few weeks ago adding more stress then I already had. I called Right Way and was greeted by a carrying man who was able to calm me down and help me get the situation sorted out. They where able to fix my vehicle quicker then then the time they said and they also went above and beyond by completing services that didn’t need to be done right away. They made a very stressful situation not as stressful as it could have been. The guys did an amazing job fixing my vehicle and the owner was very kind and understanding. It’s to bad we didn’t have these guys in our area. Thanks for everything you did.


β€” Facebook User Review

Very professional service with great staff. They were also very accommodating to my car needs. Will be a returning customer. My cars are running great thanks to them.


β€” Facebook User Review

We were looking for a new mechanic shop and thought we would try this one based on the reviews. we were very glad we did, the best service and the work was done very fast. Andrey was great and very helpful even had a picture of the problem when we picked up the car. they have a new customer for our 2 vehicles.


β€” Facebook User Review

I had a great experience with the service. The team operates efficiently and their work is very well done. Everybody is friendly. Whoever is looking for the right way to repair their cars I do recommend these people.


β€” Facebook User Review

Service is professional, staff is friendly, prices are fair. This family owned shop is a great find. We will back for sure. Thank you! Highly recommend!


β€” Facebook User Review

We use Right way auto for our oil changes and other truck repairs. They are always honest and helpful.


β€” Facebook User Review

Honest and loyal services, would recommend to anyone who have trust issues with other Auto Shop


β€” Facebook User Review

Facebook User Review


β€” Facebook User Review

I've been to many oil changes in my life, but they will never be the same since I've been to Right Way Auto repair. Since being explained the benefits of synthetic oil as to compared to regular oil. After our conversation I will never go back to regular oil again, for my entire fleet of trucks.

Thank you Right Way Auto you are truly;

" honest and fair


β€” Facebook User Review

Had service done multiple times. Always honest and reasonable.


β€” Facebook User Review

Right Way Auto Repair deserved to be called the Best Repair Shop in Hamilton. Always do their best to solve the problem; always honest and thorough. Highly recommended!


β€” Facebook User Review

I had a service done for my Toyota, and as a female driver,not knowing technical parts of car problems, I was impressed with the service from the moment I walked in, I had very informed explanation and knew exactly what will happen, how much I will pay and when my car will be ready. As a busy mom, I could not leave my car for a long time, and the team did their best to fix everything in a timely manner, the phone called was received when car was ready to be picked up. Thank you Right Way Auto Repair for making me comfortable, my car is in a great shape again and I can save my husband time in the future and bring it myself anytime. Very professional place and qualified specialists.


β€” Facebook User Review

Coming to any service company a client wants to be sure that he or she will get a perfect result at the end. Right Way Auto is a family-owned company which means they have to take care about their reputation by delivering great service. And it's absolutely true. Every time when I come to Right Way Auto I know that I'll get qualified service by responsible staff and won't worry about recent problem anymore. l definitely recommend this company to anyone who looking for honest and fair service, as they say in their slogan.


β€” Facebook User Review

I have to disagree with the 1 star review im not a big social media user but I thought id give some support. Im very happy to have such a reliable auto shop in Hamilton. They are always polite and do their best to explain the work that needs to be done (obviously, I am an expert in cars), just my humble opinion


β€” Facebook User Review

I've been taking my car to Right Way Auto for about four years and the thing I appreciate most about the place is that Andrey doesn't fix things just for the sake of making money. He genuinely cares about his customers. Andrey always gives me an honest advice without pressuring and makes sure I understand my options. Once the work is done he'll even show me the old parts. I gladly recommend this garage.


β€” Facebook User Review

I had my car to few different mechanics before. When i took it to Right Way Auto Repair and was very pleased at the service I received. They ALL went way above and beyond in not only their mechanical abilities but as well as their customer service.


β€” Facebook User Review

I have been a loyal customer to Right Way Auto since the day they opened and continue to be a loyal supporter. I recently saw a one-star review and it occurred to me that after using their services for so many years that had never left a review, so here I go:

First off, they have a great service team, very friendly staff and the shop is clean and organized. Kristine is always very helpful and supportive. She knows the automotive industry as well as her clients. Andrey, the owner, takes the time to explain all options and charges a VERY FAIR rate. I have never been up-sold! I had one experience where the original repair did not initially fix the problem: this was fully corrected with owner and staff doing everything to compensate for my inconvenience by offering extraordinary service and reduced charges. (Initial repair problem occurred because a reasonable solution to issue was tried first in order to keep costs low – second solution completely fixed the malfunction.)

I value the services that Right Way Auto provides, and trust that they have the knowledge, experience, and ethics to do the right thing. Over the years, I have developed a relationship of trust in the service, staff and results at Right Way Auto.


β€” Facebook User Review

For any of your Auto repairs


β€” Facebook User Review

This garage is a friendly and nice staff. They saved me money and piece of mind. I came in thinking I had to replace a wheel bearing but was told after inspection that I just needed new tires and an alignment. I got into the shop twice in a busy day and got my car fixed very quickly.

I didn't have a second appointment but the staff made an opening for me and got me out in time for my doctor's appointment.

The have fair and honest prices and are up front on the labour and parts cost.

You will be very satisfied with their service and prices.


β€” Yelp User Review

I found this dealership in a Google search and am extremely satisfied with my experience, all of my expectations were exceeded! I had been going to my Cadillac dealership previously for repairs and was upset with the extremely high costs and the subpar level of customer service and car repairs. Immediately upon calling Right Way Auto I knew I was in good hands. Rick answered all of my questions and was very informative and accommodating. I had several issues that needed diagnosis and repair on the car and Rick was able to quote me far below what the dealership had quoted. Not only did they do the repairs at an extremely reasonable rate but provided a few extra complementary services on my car which was such a great surprise. I have been driving my newly repaired Cadillac for a few weeks now and it has never sounded better or felt safer! I have found my dealership for life and will continue to recommend them to my friends and family. Lastly, I was very impressed with the precautions they are taking to ensure the safety of their customers against covid 19, I felt very safe going into their spotless and clean office as well as the vigorous sanitizing I observed while dropping off and picking up my vehicle. I can't rave about this dealership enough!


β€” Yelp User Review

I have all my work done here and they have always done a great service. I am very happy to write a review for them. Highly recommended!


β€” Yelp User Review

Im very happy to have such a reliable auto shop in Hamilton. They are always polite, always on time and do their best to explain the work that needs to be done.


β€” Yelp User Review

I've had service with Right Way Auto Repair for seven years. They provide reasonable prices and great quality service. Friendly and knowledgable staff. Andrey is a trustworthy mechanic and he is honest about telling you what your vehicle needs. Great shop!


β€” Yelp User Review

Hi guys! Even though I live in Toronto, I go to Right Way Auto since the day it opened its doors. I had an appointment on Saturday, January 2nd. The business day was over but Andrey was in the shop waiting for me (I was running late for my appointment.) I sat and watched him work. He is incredible. People kept coming with different problems and no one was denied service or help. Andrey is not just a good mechanic, but also a very kind and caring person. If you look for a good place to get your car serviced, Right Way Auto is a great place to look first.


β€” Yelp User Review

Right Way Auto Repair saved me time and money through their professional and timely auto service. Fixed the emergency problem within one day with great service quality! Thanks a lot to the team!


β€” Yelp User Review

Great, friendly service, honest and trustworthy.

The staff is very open and honest about what need and don't need to be done to my car.

I come to the shop from out of the town so the techs are fast for the huge the amount of work that need to be done and possess a fine attention to detail.

Right Way Auto repair is the only place I bring my car.


β€” Yelp User Review

Great Shop! Great people!


β€” Yelp User Review

Very impressed! Nicest shop in Hamilton. The guys are great and professional


β€” Google User Review

This experience at this Auto shop let alone anywhere else was far beyond my expectation. I went in looking for a cheap passenger side wheel bearing replacement and an inspection. Not only did the man Rick not charge me for an inspection but helped me find the cheapest option and has even paid a little out of pocket this truly was an act of kindness and made my year. I 100% recommend this place.


β€” Google User Review

Meticulous inspection with honest pricing and great customer service. My coolant system was repaired quickly and I was even given a loner car while they kept mine overnight! This shop also offers total transparency with real time digital updates about your cars condition and progress that are email or texted to you. I highly recommend this to anyone trying to get the most out of their vehicle without paying and arm and a leg.


β€” Google User Review

I am completely happy with the high level of service from the staff at Right Way Auto Repair. Andrey and Jeff are fantastic to deal with. On my last visit they saved me a lot of money due to there honesty and integrity. Honest and Fair is a great combination!


β€” Google User Review

Right Way Auto Repair's customer service was great! My battery needed to be replaced. They had the best price compared to many of their local competitors (and believe me, I called around). Rick, the service manager, was super friendly and professional! He was very informative throughout the whole process and kept me updated on the progress of my vehicle. This was my first time at Right Way Auto Repair and I will definitely be servicing my vehicle here from now on!


β€” Google User Review

These guys were great as soon as I walked in the door! Rick was very friendly and explained in detail anything I had questions about. I came here based off of these reviews and will definately recommend anyone that needs work done on their car, whether big or small. Rick took his time to find the best price for me and was pleasant and thorough the entire time. Very impressed with the service I received here! I will definitely be coming back in the future. Thanks so much guys!


β€” Google User Review

We're new to Hamilton and needed to get our van looked at as it was very noisy and the steering was feeling funny. Came in here based on other positive reviews and was extremely impressed. They were very welcoming as we walked in the door, took care of us immediately and kept us up to date the whole time. Their digital work orders kept us up to date in real time and Rick was very communicative, letting us know if there would be any delays. I was super happy with the work done and the staff in the shop and will definitely be returning when I have future issues with my vehicles.


β€” Google User Review

I used Right Way Auto Repair for the first time last week. After many years of unsatisfactory service and pricing with the dealership, I decided to look for something more local. I am glad I made the switch! From the moment I walked in I was greeted with excellent customer service from Rick. He was there every step of the way and kept me in the loop of how my car was coming along. He even touched base with me a couple times afterwards just to check in and see how the car was running. I also very much appreciate their free shuttle service. I highly recommend Right Way and will be using them for all of my future auto repairs!


β€” Google User Review

Honestly, one of the best places I have been to. Rick was very friendly, professional, and actually cared. Outstanding service, the digital invoice they do where they take pictures of the concerned parts is amazing, more places should incorporate this. 10/10 Experience, would recommend anyone to go there.


β€” Google User Review

I am very happy with the quality of service I received from Right way Auto. My car runs and sounds great. I give there customer service full Mark's. Rick was constantly sending me updates pics included on what was wrong and the progress of my car. I am definitely a returning customer.


β€” Google User Review

Rick and his guys took amazing care of my vehicle. The minute I walked in I knew I picked the right place to bring my vehicle. They listened to what I thought needed to be done and didnt pressure me to get any additional work done. Overall it was a great experience and my vehicle is running as good as the day I got it. I will be back for sure and would recommend this place to absolutely anybody


β€” Google User Review

It was my second time visiting right away auto. Rick and the guys were professional, honest and very helpful through out the service. They even offered me a loaner car while my car is being repaired which was awesome and great customer service. They sent me a report with pictures and videos of all the recommendations so that I was very well aware of what needs to be repaired and Rick gave me further explanations. Good communication between the customer !! I'm very satisfied with the service and the price was reasonable as well. Would highly recommend to anyone !! Thank you for taking care of my car and hope to visit soon for winter tire change.


β€” Google User Review

I towed my car here almost a year ago and at the time, they were too busy to fix my very busted, not-functioning vehicle. They called me maybe 3 times since then to ask if I had forgotten about it, never pressuring me to hurry up and move it. They have no idea how much of a help that was being a single mom of 2 who just moved to hamilton and urgently needed to find alternative transportation. I don't know about the mechanical side of their business but their customer service is AAA+ and if you care about your mechanic having integrity, this is the one.


β€” Google User Review

I have nothing but great things to say about the team at Right Way Auto Repair. I had to do a complete engine replacement, but they walked me through all of my options and helped me determine what was best for the car in the immediate future, while working through considerations ranging from financial inputs required to how long I wanted the useable life of the car to be. They are honest and fair. Special shout out to Rick for his common sense dialogue about my long term plans for the car. Highly recommend them!


β€” Google User Review

Attention ladies,

If your looking for a auto repair shop that you can feel confidant in, look no further. The staff at Rightway Auto has always been honest and respectful. They talk to you, not at you. Rick the manger will email or text you detailed pictures and explanations of the repairs required before receiving your consent to proceed. Leaving you in complete control with zero pressure. I absolutely trust Rightway Auto with both my Subaru and my Audi TT.

100 % recommend.


β€” Google User Review

Had my brakes, rotors and callipers changed in the summer and was really happy with the service and speed in which they were able to do it.

Recently, I experienced some issues with grinding on the brakes and after contacting Right Way, they told me to bring it in so they could check it out.

Not only did they take care of the issue immediately, they upgraded me at no additional charge (and paid for my uber to work as well).

This type of stuff doesn’t usually happen when talking about mechanics but they really do seem to care.

Very happy overall and will be taking both mine and my wife’s vehicles there going forward!!


β€” Google User Review