Customer Care Program
at Right Way Auto Repair in Hamilton, ON

Customer Care Program at Right Way Auto Repair in Hamilton, ON

Courtesy Services

We understand your busy schedule can sometimes make it difficult to visit us during our regular business hours and that is why we provide you with an Early Bird/Night Owl key drop-box for convenient vehicle drop off. Simply bring your vehicle to our shop, fill out the form on the provided drop-off envelope, put your key in the envelope, and drop it through the key slot. The drop-box is secure and only accessible by our staff.

The Right Way Auto Repair's Local Shuttle Service to your home or office is available at your convenience. When you make an appointment or come in for service, just mention that you need a ride. When your vehicle is ready, we will call you and if you need a ride back to our shop, just let us know - we will come pick you up!

Reminder Program

We want to help you stay on the top of your maintenance services. Our service reminders takes the hassle of remembering when your vehicle is due for the next preventive maintenance service off your shoulders. All you need to do is schedule the time you would like to bring your vehicle in. Before scheduling, we are always happy to answer all your questions regarding the recommended services.

Oil Change Reminder:

Regular oil changes are essential to keeping your car running efficiently and to expand the life of your engine. When your vehicle needs oil change, you will receive one of our reminders based on the type of oil you use.

Scheduled Maintenance Reminder:

It is important to follow your vehicle's factory recommended maintenance schedule so we will send you a reminder for each major interval. Just give us a call and we will discuss services that may need to be performed. Together, we will determine the services that should be done and schedule an appointment.

Technician Recommended Service Reminder:

When you service your vehicle at Right Way Auto Repair, you may opt not to do everything that our technicians recommend. Our system saves those recommendations so we can remind you to take care of them when you are ready.

Please contact us online or call us at (905) 381-9285.